Frequently Asked Questions
Are your garments good quality?
Definitely, we do not use cheap imported t-shirts or hoodies. We always use quality brands such as Gildan, Anvil and AWD hoodies. All T-Shirts are 100% cotton (expect heather grey which is 80% cotton). They are all pre-shrunk so you shouldn’t experience shrinkage if you follow the washing instructions.
What’s the difference in fit between men’s and ladies T-Shirts?
The men’s T-Shirts are a standard regular T and are suitable for men or women. The ladies T-Shirts have a slimmer more fitted shape. As the ladies T-Shirts are fitted, if you are between sizes we recommend you go up a size.
Do you charge postage?
Standard postage charges are £3.99 on orders less than £50.00. Orders over £50.00 are shipped free of charge.
When will I receive my order?
All garments are custom made to order in the UK. You don’t have to wait for items to be shipped from overseas. We aim to despatch orders really quickly, within 48 hours – 2 working days.
What payments do you accept?
We accept American Express, MasterCard, Visa debit and credit cards and PayPal.
Can you send me a catalogue?
Because we offer so many designs, we are constantly updating our website site and adding new designs. A catalogue would be out of date very quickly, so our products can be viewed online.
Do you offer returns, exchanges and refunds?
Yes we do offer return, exchanges and refund, and we have detailed returns policy. All items being returned must not have been worn or washed. The only exception to our standard returns policy relates to garments purchased during December, where all returns, refund or exchanges be must be made by 15th January the following year.
If you garment has been personalised with your name or own slogan we cannot accept returns unless the garment is faulty.
Do you make donations or pay commission to clubs and charities?
Yes we do and these are paid monthly. We sell a number of designs in support of Cancer Charities and every time a garment is sold a donation is made to Cancer Research. If you are a member of a club or charity, you can contact us and we will provide your charity/club with a voucher code which would entitle your members to free postage on all orders and we would also pay commission to your club/charity on all orders placed using the relevant voucher code.
Do you offer discounts on bulk orders?
Yes we do. If you are organising a stag, hen, or even a family party, we offer 10 T-Shirts for £105.00 or 10 hoodies for £205.00. Please contact us for further information.
Is it important to follow the washing instructions?
We always recommend following the garments manufactures washing guidelines. These can always be found on the inside of the garment.